- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
The Marketing and Customer Service Representative reports directly to the SpeedPro Boca Raton owners and is primarily responsible for managing end-to-end client experience to grow our business.
Core Functions:
- Produce quotes, submit orders, handling prospect and client inquiries.
- Make follow-up calls to existing customers to ensure their satisfaction with end products and to drive further business opportunities
- Utilize various digital marketing techniques as well as more traditional marketing functions to increase lead generation
- Oversee and develop content for social media accounts (Facebook, Instagram, LinkedIn, Twitter, etc.) to generate awareness of the SpeedPro Boca Raton brand.
- Promotes company through social media, building company's online presence with key audiences to generate sales
Other Required Skills:
- Ability to maintain a high level of engagement with a customer base
- Proficient computer skills including Microsoft Office suite
- Strong knowledge of and experience with social media management
- Proactive and self-motivated to work independently and in a team environment
- Outgoing and confident personality
- Ability to work under pressure with multiple tasks/projects
- Strong organizations and time management skills
Ideal Candidates Will Also Possess:
- 1+ years of prior marketing and customer service experience
- Associate’s or Bachelor’s Degree
Company Culture
We have a collaborative Team who embodies the company's core values: Pride in Work, Trust, Relationship and Community
Working at SpeedPro and in the large-format printing industry, gives you a chance to be creative. You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day. As a national brand, specializing in a variety of printed products, SpeedPro takes great pride in partnering with our long-term, satisfied clients. Our goal is to be considered an extension of each client’s marketing team, and we collaborate with partners to determine the right solution for you and your business’s end customer.
At SpeedPro, we value the relationship between our clients and their customers and deliver quality work on time, every time. With a nationwide network of more than 130 studios, the same standard for excellence in printing, timeliness, and customer service is guaranteed. This is why we have an exceptional net promoter score with our clients of 96.
Working at an independently owned and operated SpeedPro studio sets you up for a bright future. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.
(if you already have a resume on Indeed)